At TEMPLE OF THE SUN we pride ourselves on delivering high quality, ethically sourced and handcrafted jewellery. We are happy to offer an exchange or refund on your purchase should you have a change of heart within 14 days of purchasing your Temple of the Sun order. Both Australian and International orders must be returned within 14 days from the date of your delivery. This does not include Sale Items or items that have been purchased through Afterpay. Purchases will be fully refunded minus the original shipping charge.
For hygiene reasons, we are not able to accept returns on Earrings unless they are faulty. All returns must be in original condition & must not be worn or damaged. Any items purchased from one of our TEMPLE OF THE SUN stockists must be returned to the store of purchase.
Please submit your return form here then pack your returns in the original packaging and make sure your order number is included in the return and post to:
TEMPLE OF THE SUN 3 Ti-TREE PLACE BYRON BAY, NSW 2481
You will be responsible for arranging to have the item(s) returned to us and for any costs incurred. Returns must be by trackable postal service, as we will be unable to offer refunds on items that do not reach us. You will be notified by email once your returns have been received and processed.
FAULTY ITEMS All of our jewellery is hand finished according to the highest standard and is quality checked before we send it to you. In the unlikely case of a faulty item however, we will gladly exchange the product within 3 months of purchasing with the below information included: · Your order # · Your full name and address · Photographic evidence of the fault along with a brief description Please pack your returns in the original packaging and return with your details to:
TEMPLE OF THE SUN
3 TI-TREE PLACE BYRON BAY NSW 2481
Once received, the product will be assessed by the manufacturing & customer service team and you will receive a response within 1-2 business days
SALE ITEMS Please be advised that Temple of the Sun does not offer refunds on sale or discounted items. We kindly ask that you consider your items carefully before making a purchase. AFTERPAY Orders made through Afterpay are not eligible for a refund, we can offer an exchange on full price purchases made with Afterpay.