frequently asked questions
Yes! Please stop by next time you’re in Byron bay.
Our beautiful boutique is located at:
3 Ti-Tree Place, Byron Bay.
Open Mon - Fri 9am to 4pm.
If you need to change or cancel your order please email us at support@templeofthesun.com.au or contact us on (02) 5629 7084 between our opening hours Mon - Fri, 9am - 4pm.
Note: we are closed on public holidays.
We unfortunately cannot gaurantee any changes or cancel your order after it has left our premises.
Yes, you can add a note to your order.
Please write a small note at the checkout in notes section.
Otherwise, please email support@templeofthesun.com.au with your request.
We also have gift wrapping available for a small charge, just add to cart prior to placing your order.
All of our orders are sent without a receipt and beautifully packaged, which makes it perfect when gifting.
Orders received after 9am will be dispatched the following business day via express post.
Please allow 1-3 business days to receive deliveries - this is subject to change during holiday & sale periods.
You sure can, please bring along your order number and we can organise your return for you.
Come see us at 3 Ti-Tree Place, Byron Bay.
For hygiene purposes, we strictly do not refund and/or exchange earrings.
All styles are hand made using the ancient lost wax casting method in our Studio in Thailand. Please visit this page to learn more about how we craft your jewellery.
We recommend taking the jewellery off when you shower, swim or surf as it will fade the gold lustre over time.
If you happen to wear the jewellery in water from time to time its ok too but please make sure you rinse with fresh water afterwards.
If there’s a piece of jewellery that you love but is out of stock, please sign up to be notified when it becomes available.
You can find this link on the product page, click on the tab “notify me when available”, enter your email address and we’ll be in touch as soon arrives.
All of our earrings are designed and made as a pair, so we don’t sell them singularly.
Please see a link to our ring sizing chart, if you have any further questions please email support@templeofthesun.com.au.
We don’t offer engraving, nor do we recommend it on gold vermeil jewellery.
If you choose to engrave our gold styles, please note that the sterling silver will show through and it will damage the gold vermeil.
We understand that many of you have wonderful ideas and special occasion where you’d love to personalise your own Temple of the Sun piece, however this is not an option we offer..
We’re currently working on a solid gold collection which we’re really excited about.
Sign up to our newsletter to keep up to date with all our Temple news, collections and happenings.
Both the chains and pendants aren’t sold separately.
All Temple of the Sun necklaces come with a logo tag on one end of the chain and a clasp on the other end to secure all pendants from falling off.
Still have questions? feel free to contact us at support@templeofthesun.com.au
