Jewellery carries sentimental value, with cherished pieces often being passed down to loved ones, becoming heirlooms or symbols of a bond. As such, at Temple of the Sun we believe jewellery should last a lifetime.
We understand that when you love your jewellery, you might hardly want to take it off — you may even want to swim, surf or sleep in it. Naturally, over time the 18K Gold Vermeil will fade and lose its lustre, so your jewellery won’t look quite as new as when you first bought it.
We now offer a re-plate and refresh service for Temple 18K Gold Vermeil jewellery, so you can bring your beloved pieces back to life while keeping their sentimental value. We can also polish our ethical Sterling Silver jewellery for you.
REPAIR AND REPLATING PROCESS
You can initiate the re-plating process by completing the contact form below. Our customer support team will then provide guidance on the most suitable return address to send your item to our HQ in Byron Bay.
We recommend you package your items carefully using a tracked service. We will reach our via email to confirm when your item has been received and shipped to our international studio. This service requires a completion time of 6 to 8 weeks.
Kindly note that all re-plating pieces are scheduled to be sent to our international studio on the first and third Friday of each month. The timeline for your re-plating service will begin from the Friday when it is shipped.
Once our artisans have carefully re-plated, repaired and restored your piece/s back to their signature hue, we will send an invoice for payment prior to shipping your item.
Simply fill out the contact form below or email us at support@templeofthesun.com.au with a photo of your jewellery and we will arrange a quote.
Please note that the cost to re-plate is half of the retail price.